All Care Division:
Hours: Mon-Fri 9am-5pm
Responsible for the management and oversight of all clinical and paraprofessional information systems and IT utilization. Acts as a resource for clinicians and paraprofessional staff for McKesson. Coordinates orientation and preceptor arrangements for clinicians. Coordinates education programs for all clinical and paraprofessional staff; including orientation and internal education programs with the input of content experts as identified.
AGENCY EXPECTATION OF EMPLOYEE
All Care is committed to Service Excellence, outstanding communication and exceeding the expectations of those we serve, including our patients, our referral sources, those who support our agency and each other. The agency recognizes employees who deliver on this commitment through a formal recognition program. At minimum, All Care expects each employee to maintain a positive, respectful attitude, to demonstrate flexible and efficient time management, to meet departmental productivity standards, while keeping current the necessary skills to work in the home care environment. Each employee is expected to maintain open, honest and appropriate confidential communications with all customer groups in order to foster an effective service environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manages all aspect of clinical and paraprofessional information systems and IT utilization for All Care VNA, Hospice, and ACR.
- Responsible for the review and integration of all clinical processes as they relate to the POC including OASIS and CMS home care regulations resulting in improved efficiency across clinical operations.
- Responsible for the oversight of the development of the clinical POC documentation standards resulting in improvement in goals.
- Acts as a liaison between clinical and IT for McKesson.
- Acts in a consultative manner with Agency clinicians for clinical IT issues.
- Assesses workflows in the clinical department and makes recommendation to achieve operational efficiency.
- Oversee the orientation program for new clinicians for VNA and Hospice and coordinates with team managers for preceptor identification, clinician development, and new clinician’s development.
- Develops, plans, organizes, implements and evaluates Agency professional clinical education according to the needs assessment of the staff and the needs of the agency.
- Oversees the clinical resource materials at all locations.
- Coordinates student orientation programs.
- Acts as the nurse planner for the Provider Unit of Continuing Education and maintains Agency credentialing.
- Oversees the development of clinical tools within the agency.
- Responsible for the development of programs and collaborates with internal content experts in the programmatic development for all VNA and Hospice.
- Collaborates with QI on field and in-house training and education on clinical performance improvement
- Any other task assigned by supervisor.
Experience, Education and Licensure
Graduate of an accredited NLN school of nursing. Bachelor of Science in Nursing and three years of progressive experience within the community health field preferred. Experience with Point of Care System in Home Care, preferably McKesson. Massachusetts Registered Nurse License. Excellent organizational, operational, and leadership skills. Must be familiar with MS Word, Outlook and Excel. Employee must have a valid drivers license. Furthermore, employee shall have use of a vehicle during working times and insurance as a driver of that automobile.
Has the ability to read and understand technical documentation. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to respond to technical inquires or technical issues reported by employees using All Care systems. Ability to effectively present information/issues to the IT Director and/or Technical Consultants
AMERICANS WITH DISABILITY SPECIFICATIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.